Twilio

Twilio is a cloud communications platform that provides SMS and email (via SendGrid) capabilities for Lunogram.

Setup

1. Create a Twilio account if you don't have one
2. From the Twilio Console, note your Account SID and Auth Token

Configuration

1. Open your Lunogram project settings
2. Navigate to Integrations and click Add Integration
3. Select Twilio from the list
4. Enter your credentials:

5. Click Save to create the integration

SMS Setup

Purchase a Phone Number

If you don't already have a Twilio phone number:

1. In the Twilio Console, go to Phone Numbers > Manage > Buy a Number
2. Search for numbers in your desired area
3. Ensure the number supports SMS capability
4. Purchase the number

Configure SMS Settings

When creating SMS campaigns in Lunogram, you'll specify the From phone number. Use the Twilio phone number you purchased.

Inbound Webhooks

To track SMS delivery status and handle opt-outs, configure inbound webhooks:

Delivery Status

1. In Twilio Console, go to Phone Numbers > Manage > Active Numbers
2. Select your phone number
3. Under Messaging Configuration, find A message comes in
4. Set the webhook URL to your Lunogram inbound endpoint (found in your integration settings)
5. Set the HTTP method to POST

Opt-Out Handling

Twilio automatically handles standard opt-out keywords (STOP, UNSUBSCRIBE, etc.) through Advanced Opt-Out. Lunogram receives these events through the inbound webhook.

Email via SendGrid

Twilio owns SendGrid, and the Twilio provider can send emails through SendGrid's API.

Related Links

• Twilio Console
• Twilio SMS API Reference
• A2P 10DLC Registration
• Twilio Opt-Out Management