Reservations

Send users a reminder to check into their flight before departure. The journey triggers on ticket purchase, delays until close to the flight date, then sends a notification.

Steps

1. Create an Entrance step:
   • Event-based, listening for a ticket.purchased event
   • Set the Data Key to entrance so you can reference the event data in later steps
2. Add a Delay step using the Until Date type. Set the value to the flight date from the entrance event data. You can reference it using the journey data key, for example journey["entrance"].flight_date.
3. Create a Send step with an email campaign. You can reference journey["entrance"] in the email template to include details like flight number, departure time, and destination.